Ticketing and payments

How to activate the payment feature
Activating the ticketing system allows you to offer the purchase of tickets (paid or free) to attend your event. There are two ways to activate a ticket...
Thu, 10 Feb, 2022 at 11:36 AM
Set up your tickets
Once paid registration is activated you can set up your tickets, fares, and add-ons.  The Digitevent ticketing system allows you to offer paid and/or ...
Thu, 10 Feb, 2022 at 11:41 AM
Means of payment available
The Digitevent platform allows you to use several means of payment for your ticketing. In the Ticketing tab > Ticketing settings > Payment methods...
Mon, 28 Jun, 2021 at 2:43 PM
Generate an invoice or cerfa for each order
The Cerfa: invoice issued by an association where part of the payment is considered as a donation. For events with the "Paid registration" fea...
Thu, 10 Feb, 2022 at 11:51 AM
KYC and withdrawing of the collected funds
KYC (Know Your Customer): allow the identity of a company's customers to be verified in order to prevent identity theft, tax evasion, money laundering ...
Thu, 10 Feb, 2022 at 11:55 AM
How to refund an order?
It is possible to generate refunds only for orders paid by credit card. Refunds for orders paid by bank transfer, checks, or cash must be made through y...
Thu, 10 Feb, 2022 at 11:57 AM
How Digitevent is managing wire transfer?
Digitevent is managing wire transfer the following way: The participant chooses the bank wire at the end of his/her registration. Digitevent gives t...
Thu, 10 Feb, 2022 at 12:04 PM
How to create a promotional code for your tickets
Once you have created tickets, you can create promotional codes.  In your Back-Office > Ticketing > Promotion codes > click on "Add a prom...
Thu, 10 Feb, 2022 at 2:11 PM
How to disable the payment feature
If you have activated the ticketing option by mistake or if you no longer wish to use it, a "Disable ticketing" button is available in the ticketi...
Fri, 26 Feb, 2021 at 12:25 PM