Ticketing and payments

How to activate the payment feature?
Activating the ticketing system allows you to offer the purchase of tickets (paid or free) to attend your event, whether or not you have to buy them. Th...
Thu, 12 Mar, 2020 at 12:39 PM
Set up your tickets
Once the Payment feature is active click on the tab Manage > Event ticketing > Tickets and Rates. Set up your tickets Add a ticket > Label it...
Thu, 4 Jul, 2019 at 11:56 AM
Means of payment available
Activate different means of payment Manage >Event ticketing> Payment options >Accepted payment methods Specificities for each payment mean ...
Wed, 11 Mar, 2020 at 5:44 PM
Generate an invoice or cerfa for each order
Once the Payment feature is active: In the tab Ticketing > Payment options Check "Automatic PDF invoice", and/or "Automatic PDF cerfa&q...
Tue, 27 Mar, 2018 at 3:19 PM
How can I withdraw the collected funds ?
You need to complete your financial identity from the back-office. Payment Option : First, fill in your entity and its legal guardian information.  Dep...
Fri, 17 Jan, 2020 at 11:37 AM
How to refund an order ?
It is possible to refund an order paid by credit card only.  Refunds by bank transfer, check or cash has to be done directly via your account. To refun...
Thu, 31 Oct, 2019 at 11:52 AM
How Digitevent is managing wire transfer ?
This is how Digitevent is managing wire transfer : The participant chooses the bank wire at the end of his registration. Digitevent generates a refe...
Thu, 31 Oct, 2019 at 10:27 AM
How to disable the payment feature
If you have activated the ticketing option by mistake or if you no longer wish to use it, a " disable ticketing " button is available on the right...
Thu, 12 Mar, 2020 at 10:26 AM