Ticketing and payments

How to activate the payment feature
Activating the ticketing system allows you to offer the purchase of tickets (paid or free) to attend your event, whether or not the participants have to buy...
Thu, 15 Oct, 2020 at 3:06 PM
Set up your tickets
Once paid registration is activated you can set up your tickets and fares and add add-ons.  The Digitevent ticketing system allows you to offer paid a...
Fri, 16 Oct, 2020 at 11:20 AM
Means of payment available
The Digitevent platform allows you to use several means of payment for your ticketing. In the Ticketing tab > Settings > Payment methods and curre...
Wed, 4 Nov, 2020 at 5:06 PM
Generate an invoice or cerfa for each order
For events with the "Paid registration" feature activated, it is possible to generate an invoice or a Cerfa for each order. The invoice: The set...
Thu, 6 Aug, 2020 at 10:08 PM
How can I withdraw the collected funds?
In order to be able to recover the funds collected from your events, you will have to validate your financial identity with the bank (KYC). Go to Paymen...
Thu, 6 Aug, 2020 at 10:09 PM
How to refund an order?
It is possible to generate refunds for orders paid by credit card only. Refunds for orders paid by bank transfer, checks, or cash must be made through your...
Thu, 6 Aug, 2020 at 10:09 PM
How Digitevent is managing wire transfer?
Digitevent is managing wire transfer the following way: The participant chooses the bank wire at the end of his registration. Digitevent generates a...
Thu, 6 Aug, 2020 at 10:10 PM
How to create a promotional code for your tickets
Once you have created tickets, you can create promotional codes.  In your Back-Office > Manage tab > Event ticketing > Tickets and rates > c...
Thu, 6 Aug, 2020 at 10:11 PM
How to disable the payment feature
If you have activated the ticketing option by mistake or if you no longer wish to use it, a "Disable ticketing" button is available in Tickets and...
Thu, 15 Oct, 2020 at 3:10 PM