The Digitevent platform allows you to use several means of payment for your ticketing.


In the Ticketing tab > Ticketing settings > Payment methods and currency, you can choose one or several methods of payement among :



Credit card:


Transaction fees will be billed to you after the service and correspond to 0.3€ + 3% for each transaction. 

These percentages relate to the amount including VAT of the tickets sold and will be invoiced exclusive of tax.

  • Events using this method of payment and having more than 50.000€ of ticketing benefit from a degressivity.
  • American Express is not accepted.


It is the preferred method of payment for its efficiency and speed.



Other methods:


No transaction fees will be charged. These payments must be added manually in the platform. This method is not recommended for large order volumes. 

It is essential to complete the instructions in order to indicate to the participant which method of payment is allowed for your event. 


  • If the participant pays by check : go to the Contacts tab > Click on the blue sheet icon next to the name of the contact in question to view his details > Ticketing > Details > Click on "Register a payment", then select "Other payment method".
  • The invitation status of the participant will automatically change to "Active" and the order status to "Validated".


Cash:


No transaction fees will be charged. These payments must be added manually in the platform. This method is not recommended for large order volumes.


The cash payment procedure is identical to the check payment procedure. It is highly recommended to complete the "Edit the instructions" section in order to explain the cash payment procedure (for example, go to the reception desk upon arrival on site). 


WARNING: 


Registering a check or cash payment from the back office triggers a registration notification.


Transfers:


Transaction fees will be charged after the service and correspond to 0.3€ + 1.8% for each transaction. 

These percentages relate to the amount including VAT of the tickets sold and will be invoiced exclusive of tax.

Before activating payment by bank transfer, we strongly recommend that you consult our documentation on bank transfers.


This option can only be activated if it is not possible for your participants to pay for their participation by any other means.