You can program automatic sms to be sent when a participant is signed in. These sms can be sent to the participants or to one or more persons of the organizing team. 


When importing, make sure that your Excel file has a column with the phone number to be notified (WARNING: the phone number must be in the form +33 6 XX XX XX). When importing this field into your back office, create a new field of type "phone number".

  • Topic Check-in > Auto check-in messages > Add a message > Message method: SMS.
  • For the value "Send to", select the field containing the recipient's number from the drop-down list. 
  • For the value "Send to", select the field containing the recipient's number from the drop-down list. 
  • Compose your SMS. Click on "Nominative variable" to include name tags :
    For example, you could say..: *|FIRSTNAME|* *|NAME|* has just arrived at the event.
    You can also plan to include these numbers as soon as you import Excel (the trick in Excel to put a + at the beginning of a cell is to precede it with an apostrophe).
  • If your event has several checkpoints, an sms can be sent to each of them.
    General Topic > Segment contacts > Create a new segment: Check#2 has arrived.
    Apply this segment when sending the sms.


Note :

  • You must have SMS credits (on request from our sales team)
  • The automatic message will only be sent once per contact, even if you send it / "un-send" it several times.
  • You cannot insert more than one phone number per contact and per field. In order for 2 or more numbers to be notified when a VIP guest arrives, create a new field of type "phone" in your back office and create a new automatic SMS on arrival.