When your contacts base is fully or partially filled, you can export an Excel file (.xls) from your back office > Exports > New export > Excel export of contacts.
You can choose a segment of your contacts to have an accurate analysis of your event. You will find, for example, the default segments:
- All participants
- Confirmed participants: contacts who have validated their registration form
- Participants who declined: contacts who have decline the invitation
- Contacts to treat/invited: contacts with invitation status "to treat", "invited"
And all the other segments you've create!
Finally, you can select the fields you want to appear in your export by clicking on the "Filed to show" button.
Export the contacts present at your event
In order to export the guests who came to your event, you must first ensure that the tablets are well synchronized with the Digitevent servers:
- On the check-in interface > top left menu > Synchronization, check that all participants have been synchronized. Click "View advanced information" and check that the number of "patches on hold" is 0. If not, check your internet connection, reload the check-in page and click "force sync".
Once all your data are synchronized, go on your back-office et select the segment "Arrived participants" to have an Excel export of all guests who came to your event. You will then get an additional column with the precise arrival times.
If a participant was added to the tablet during the event, you will find "extra" in the "source" column of the Excel file. You can also export only people that have been added on site with the "Extra participants" segment.
By checking the "Do you want to export campaign statistics ?" you will find in your file the information about the email campaigns for each contact (sent, clicked, opened...).
If you have used the tablet signature feature: In your back-office > General > Exports > Click PDF with signatures to have a table with all signatures from your guests.