Ticketing and payments

How to activate the payment feature
Activating the ticketing system allows you to offer the purchase of tickets (paid or free) to attend your event. When creating your event, if you want t...
Mon, 8 Aug, 2022 at 11:43 AM
Set up your tickets
Once paid registration is activated you can set up your tickets, fares, and add-ons.  The Digitevent ticketing system allows you to offer paid and/or free...
Fri, 5 Aug, 2022 at 4:10 PM
Means of payment available
The Digitevent platform allows you to use several means of payment for your ticketing. In the Ticketing tab > Ticketing settings > Payment methods...
Fri, 17 Mar, 2023 at 10:45 AM
Generate an invoice or cerfa for each order
The Cerfa: invoice issued by an association where part of the payment is considered as a donation. For events with the "Paid registration" fea...
Fri, 5 Aug, 2022 at 4:27 PM
KYC and withdrawing of the collected funds
KYC (Know Your Customer): allow the identity of a company's customers to be verified in order to prevent identity theft, tax evasion, money laundering a...
Fri, 5 Aug, 2022 at 3:25 PM
How to refund an order?
It is possible to generate refunds only for orders paid by credit card. Refunds for orders paid by bank transfer, checks, or cash must be made through y...
Mon, 13 Feb, 2023 at 4:36 PM
How Digitevent is managing wire transfer?
Payment by bank transfer is an option that Digitevent can activate if it is not possible for your participants to pay for their participation otherwise. ...
Mon, 8 Aug, 2022 at 4:34 PM
How to create a promotional code for your tickets
Once you have created tickets, you can create promotional codes.  In your Back-Office > Ticketing > Promotion codes > click on "Start"...
Mon, 8 Aug, 2022 at 4:43 PM
Set up your add-ons
An Add-on is a specific additional functionality that you can offer as a complement to your tickets. How do I add add-ons to my tickets? 1. Add-on p...
Wed, 26 Jul, 2023 at 12:01 PM